rajabaji88 Privacy Policy — Your Information Is Completely Safe

rajabaji88 is a trusted online gaming and sports betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how rajabaji88 collects, uses, discloses, and protects your personal information.

By using our platform, completing registration, or using any of our services, you will be considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy must be read together with the Terms and Conditions and the Responsible Gaming Policy. These three documents together form our complete legal framework.

2.1 Information Provided Directly

When you register on rajabaji88 or use our services, we may collect the following information:

• Full name (in both Bengali and English)
• Date of birth (for age verification)
• Valid email address
• Mobile number (linked to bKash, Nagad, Rocket, or Upay)
• National ID or passport number (when identity verification is required)
• Financial transaction information (records of deposits and withdrawals)
• Residential address

2.2 Automatically Collected Information

While you use our platform, some information is collected automatically:

• IP address and device identifier
• Browser type and operating system information
• Time, date, and duration of access to the platform
• Information about the pages you have visited
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies (see Section 7 for details)

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as:

• Transaction confirmation information from payment processors (bKash, Nagad, Rocket, Upay, banks)
• Verification results from identity verification service providers
• Fraud prevention and security verification information

rajabaji88 uses your information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, managing, and verifying your account
• Confirming your age and identity (complying with the 21+ age requirement)
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Maintaining gaming history and balance

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other unlawful activities
• Complying with applicable laws and regulations
• Assisting with issue resolution and dispute settlement
• Ensuring platform security

3.3 Service Improvement and Communication

• Improving the platform experience and gaming environment
• Informing you about important updates, policy changes, and service-related matters
• Sending promotional offers and information about new games, subject to your consent
• Providing customer service and support

3.4 Ensuring Responsible Gaming

• Identifying patterns of excessive play and providing necessary support
• Implementing self-exclusion and limit-setting requests
• Taking action in accordance with the Responsible Gaming Policy

rajabaji88 never sells or rents your personal information. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

Some trusted third parties assist in operating our platform, such as payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology service providers. These partners receive only the information necessary to provide the service and are required to follow our privacy standards.

4.2 Legal Obligations

Information may be disclosed under a court order, a lawful request from a government authority, or as required by applicable law. Before any such disclosure we always seek legal advice and provide only the minimum necessary information.

4.3 Business Changes

In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity. You will be notified in advance in such a case.

rajabaji88 uses industry-standard technology and practices to keep your information secure. Our security measures include:

• SSL Encryption: All data transmitted between you and our servers on the platform is protected through SSL (Secure Socket Layer) encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorised personnel can access the information they need.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall Protection: Advanced firewall technology is used to prevent unauthorised access.
• Two-Factor Authentication (2FA): Two-factor authentication is available as an additional security layer for your account.

Please keep in mind that no method of transmitting information over the internet is 100% secure. While we strive to ensure the highest level of security, it is not possible to guarantee complete security.

We retain your information only for as long as necessary:

• Active Account: All information is retained while the account remains active.
• Inactive Account: Even after an account is closed, some information may be retained for a specific period in compliance with legal obligations.
• Financial Transaction Information: May be retained for an extended period in compliance with legal and regulatory requirements.
• Gaming History: Retained for a defined period for the purposes of responsible gaming and dispute resolution.

Once the necessary retention period has ended, your information is securely deleted or anonymised so that you can no longer be identified.

rajabaji88 uses cookies and similar technologies to improve your user experience and ensure the functionality of the platform.

7.1 Types of Cookies

• Essential Cookies: Required for the basic operation of the platform. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (such as language and session information).
• Analytical Cookies: Help analyse platform usage to improve services.
• Security Cookies: Used to prevent fraud and unauthorised access.

7.2 Cookie Control

Non-essential cookies can be disabled through your browser settings. Please note that disabling cookies may cause some features of the platform to not work correctly.

You have the following rights regarding your personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you. Within a defined period after a request, we will provide you with a copy of the information.

8.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you have the right to request a correction.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. Such opt-out requests will be honoured.

8.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format.

rajabaji88 is a platform for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of registration. If we learn that a minor has registered on our platform, the relevant account will be closed immediately and the collected information will be deleted.

If you believe that a minor is using our platform, please contact us at [email protected].

rajabaji88 reserves the right to update this privacy policy from time to time. When important changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed when you access the platform
• The update date will be noted on this page

If you continue using the platform after a change, you will be considered to have consented to the updated policy. We therefore recommend that you revisit this page regularly.